Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 60 - 70% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
At our Spring & Fall events, we allow up to 300 items per consignor ID. We've had folks just sell an item or two or a consignor who fills THREE consignor codes with 300 items in each code! Please remember, the $10 consignor fee is charged per consignor ID.
Option 1 - Let us print them for you free of charge. You can pick them up and label your items at the store on one of the Drop Off Days. (This is most popular.)
Option 2 - Let us print them for you free of charge. You'll pick them up early (the day before check in) and label your items at home. Then bring your already labeled items on Drop Off Days. Your items will still be guaranteed as long as your items are brought to Consignor Drop Off in order that you entered them into the system!
Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labelled items on Drop Off Days. You will need to sign a Release of Guarantee form.
First, sort all clothing items into sizes by gender. Then, sort into the categories by gender AND by size. The categories are:
Spring/Summer Event - Tops, bottoms, outfits, pj's, sports and swimwear.
Fall/Winter Event- Tops, bottoms, outfits, pj's, coats, sports and Holiday.
A child will be counted as your one guest during PreSale. We do suggest that you leave them at home, if possible as it can get crowded during PreSale.
We suggest you set the price at 30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. The littlest baby sizes are typically found in abundance more than the bigger sizes so price these competitively. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
Yes, but you will need to enter your items online in separate batches - one for each sale. Be VERY sure you enter your items for the correct sale.
Use childrens plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. No wire hangers, please! We've NEVER seen an item of clothing that would stay on a wire hanger!!
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important!
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
Due to the latest recall regulations by the Consumer Product Safety Commission, we will not be accepting ANY drop side cribs.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziploc bag and put one price for the entire group.
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the better they sell!
Yes, you may enter additional batches until the cut off time for entering. Please contact us at brennangranger@rhealana.com for more info.
Yes. Most of the furniture displayed in the Furniture Nook is sold in the first two days of the sale.
If you fail to cash your check within 90 days, or require your check to be re-issued for any reason, a $35 check re-issue fee will be charged. There are no exceptions to this rule.
